Featuring course
Intro to Process Design
In this course, you will learn the fundamentals of designing and improving processes to promote exceptional client experiences.
What you are going to learn
This is why you should take this course
Do you often struggle with creating an exceptional client experience?
Do you face difficulties in ensuring a consistent experience is achieved with every customer interaction?
You are definitely not alone facing these issues.
After completing this course you will:
Do you face difficulties in ensuring a consistent experience is achieved with every customer interaction?
You are definitely not alone facing these issues.
After completing this course you will:
- Be able to accurately identify pain points in processes
- Become a stronger leaner, and more strategic designer of processes.
- Know how to overcome common process design challenges by following specific techniques and using relevant inspiration in the most effective and appropriate way.
- Learn proven frameworks and be able produce effective designs that delight people on a consistent basis.
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