Featuring course
Intro to Process Design
In this course, you will learn the fundamentals of designing and improving processes to promote exceptional client experiences.
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What you are going to learn
This is why you should take this course
Do you often struggle with creating an exceptional client experience?
Do you face difficulties in ensuring a consistent experience is achieved with every customer interaction?
You are definitely not alone facing these issues.
After completing this course you will:
Do you face difficulties in ensuring a consistent experience is achieved with every customer interaction?
You are definitely not alone facing these issues.
After completing this course you will:
- Be able to accurately identify pain points in processes
- Become a stronger leaner, and more strategic designer of processes.
- Know how to overcome common process design challenges by following specific techniques and using relevant inspiration in the most effective and appropriate way.
- Learn proven frameworks and be able produce effective designs that delight people on a consistent basis.
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